Utility Assistance
1. PNM Good Neighbor Fund
Description: This program offers emergency assistance to low-income households at risk of disconnection. It provides help once a year to those whose income is at or below 150% of the Federal Poverty Level. To qualify, you need to have a disconnect notice and proof of approval for LIHEAP or SNAP benefits.
Contact:
Rio Grande Food Project (Albuquerque): 505-831-3778
PNM Customer Service: 1-888-342-5766
Website: PNM Good Neighbor Fund
2. Low-Income Home Energy Assistance Program (LIHEAP)
Description: This federal program assists low-income households with energy costs. Applications are accepted from October 1st through August 31st, as long as funds are available.
How to Apply:
Visit a New Mexico Human Services office
Use the YesNM Portal
Website: LIHEAP Information
3. City of Albuquerque Utility Assistance
Description: The City offers assistance for gas, water, and electricity through its Health and Social Service Centers.
Contact Centers:
John Marshall Health & Social Service Center: 505-848-1345
Alamosa Health & Social Service Center: 505-836-8800
4. The Salvation Army Albuquerque Family Services
Description: Offers limited financial assistance and case management to low-income individuals and families, including rental and utility assistance (subject to available funds).
Contact:
Address: 4301 Bryn Mawr Dr. NE, Albuquerque, NM 87107
Phone: (505) 872-1171
Hours: Monday–Friday, 9:00–11:30 am and 1:00–3:30 pm
Website: The Salvation Army Albuquerque
5. United Way of Central New Mexico 2-1-1 Information & Referral Service
Description: Provides information on a variety of services, including utility assistance programs.
Contact:
Dial 2-1-1
Alternate Phone: (505) 245-1735
Website: United Way of Central New Mexico
6. New Mexico Energy $mart Weatherization Program
Description: Offers free weatherization services to income-qualifying households, which can help reduce energy bills. Services may include insulation, duct repair, and heating/cooling system repairs.
Website: New Mexico Energy $mart Program
7. HELP-New Mexico
Description: Provides assistance for low-income households in need of support.
Contact:
Phone: 505-766-4958
Website: HELP-New Mexico
Description: Provides assistance for low-income households in need of support.
Contact:
Phone: 505-766-4958
Website: HELP-New Mexico
8. Salvation Army
Description: Offers utility assistance to qualifying households, subject to available funds.
Contact:
Phone: 505-872-1171
Website: The Salvation Army Albuquerque
Description: Offers utility assistance to qualifying households, subject to available funds.
Contact:
Phone: 505-872-1171
Website: The Salvation Army Albuquerque
9. Silver Horizons
Description: Provides utility assistance and other support for individuals aged 60 or older.
Contact:
Phone: 505-884-3881
Website: Silver Horizons
Description: Provides utility assistance and other support for individuals aged 60 or older.
Contact:
Phone: 505-884-3881
Website: Silver Horizons